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Ron Bucher

  • Director Customer Support


Ron Bucher is Director of Worldwide Customer Support at AccuVein, a medical imaging solutions company based in Medford, NY and Menlo Park, CA. AccuVein’s vein viewing system is the world’s first handheld, non-contact vein illumination solution. Ron began his career as a software engineer at Amdahl, which competed directly with IBM in mission-critical, large scale computing. In the Computer division of Siemens, he was VP/GM of North America IT Services. After leading post-sale product support at numerous large and small technology companies based in Silicon Valley, Ron brought his passion for Customer Support to the medical device industry. He was Director of Worldwide Customer Support at R2 Technology, which provided Computer Aided Detection solutions for breast cancer. At Philips Healthcare, he was a Product Manager for one of the first Picture and Communications Systems (PACS) to use a SAAS business model. He also led Customer Support teams for cardiac imaging at Boston Scientific and molecular diagnostics at Cepheid. While earning a B.S. in Computer and Information Science from Ohio State University, Ron earned his Private Pilot license at Don Scott field. He also has an M.B.A. from San Francisco State University and completed numerous courses toward a Medical Device certificate program at University of California Santa Cruz.